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WGU Principles of Management at Western Governors University(IAC1) Sample Questions:

1. What is the first step of the control process? Choose 1 answer

A) Taking corrective action
B) Measuring performance
C) Setting performance standards
D) Comparing performance against standards

2. Equal employment opportunity laws were designed to ensure that people are considered for employment without regard to certain traits. Which traits are protected by these laws? Choose 1 answer

A) Race, religion, and abilities
B) Race, religion, and ethnic background
C) National origin, race, and education
D) Criminal record, race, and gender

3. In which situation does religious preference inappropriately affect decision making? Choose 1 answer

A) An individual follows religious dietary restrictions while at work regardless of the religious beliefs of others.
B) A company allows two days off per year for religious celebrations to all employees regardless of religious affiliation.
C) A manager refuses to participate in an event that conflicts with the manager's personal religious beliefs.
D) A real estate agent uses her religious background as a basis for accepting bids on property that is for sale.

4. A team leader is having a difficult time implementing the company's new scheduling policy, which does not take into account seniority. The team is aware of the problem and has discussed options to deal with it, but no definitive solutions have been determined.
Which stage in the change process is the team experiencing?
Choose 1 answer

A) Precontemplation
B) Preparation
C) Action
D) Contemplation

5. A corporation listens to people who are affected by change and solicits suggestions from people throughout the organization. Which strategy is the corporation using to overcome resistance to change? Choose 1 answer

A) Participation and involvement
B) Education and communication
C) Negotiation and reward
D) Facilitation and support

Solutions: