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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A nonprofit needs more insight into why some corporate sponsorships are closing and why others are lost.
They want to evaluate information including pipeline value, number of opportunities, Pardot score, win/lost percentage, stage value, and a table of opportunities. The system admin wants to deploy a solution quickly.
Which solution should a consultant recommend?
A) Insights Platform Data Integrity
B) B2B Marketing Analytics
C) NPSP Advanced Mapping
D) Salesforce Reports
2. A nonprofit receives a lot of grants, many of which are renewals of previous grants from the same funder. The nonprofit wants to easily access the previous grant information. How should the consultant capture this in Salesforce?
A) Create a child Opportunity for the renewal grant from the original grant using the Renewal Grant Opportunity record type.
B) When naming the Opportunity for the renewal grant, ensure "Renewal" and the name of the funder are included.
C) Create a Campaign for the funder and add all Opportunities including the original grant and any renewal grants to the Campaign.
D) Fill in the "Previous Grant/Gift Opportunity" lookup field on the Opportunity for the new grant and check the "Is Grant Renewal" field.
3. A nonprofit has employed a contract developer for work involving objects that contain personal and personally identifiable information. The contractor is working in a full copy sandbox. What should the consultant recommend to ensure the contractor is unable to access this sensitive data?
A) Implement Salesforce Shield and apply it to the sensitive data.
B) Implement Salesforce Data Mask and mask the sensitive data.
C) Encrypt all fields containing sensitive data with Classic Encryption.
D) Configure the contractor's Profile to prevent access to the sensitive data.
4. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?
A) Account Engagement
B) Engagement Plans
C) Flow
D) Apex
5. The development director wants all users to only see Engagement Plans on Opportunity records for donations with an Amount greater than 10,000. How should this be accomplished?
A) Create a custom Lightning component that dis9plays all Engagement Plans. Add the component to the Opportunity Lightning Page. Assign the Lightning Page as the Org Default and Activate it.101112
B) Add the Related List - Single Lightning component to the Opportunity Lightning pa13ge. Add a component visibility filter to display the Engagement Plan when the Opportunity Amount field is greater than 10,000.
C) Add the Related Lists component to the Opportunity Lightning page. Set the component visibility filter to ensure the Opportunity Amount field is greater than 10,000. Assign the page to the development director's profile.
D) Create a tab and associate the Engagement Plan object to the tab. Add the Related List - Single Lightning component and set it to Engagement Plans. Give read access for the Engagement Plan object to all profiles.8
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |

