Cisco 300-820: Prerequisites

The Cisco 300-820 exam is intended for the practitioners who perform the roles of a Collaboration Engineer or a Collaboration Administrator. These individuals should have a solid understanding of networking technologies as well as key Cisco collaboration technologies. They also need to have the expertise in the Session Initiation Protocol (SIP) as well as Extensible Messaging & Presence Protocol (XMPP) signaling protocol fundamentals and be aware of collaboration call control basics of Cisco Unified Communications Manager.

There are no formal prerequisites for taking this certification test but the candidates need to develop a good comprehension of its topics to be able to tackle the exam questions. It is also recommended that the applicants have experience of at least three to five years in implementing collaboration solutions.

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcei-300-820.html

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Primary Expressway Configurations – 25%

This subject area measures the following skills of the candidates:

• Configuring a Business to Business collaboration solution (including neighbor zones; traversal zones; search rules; transforms; certificates; DNS records; SIP trunk integration with Cisco Unified Communications Manager);
• Configuring toll fraud avoiding within the Expressway series (without custom CPL scripts);
• Troubleshooting a Business to Business collaboration solution.
• Configuring the core Expressway settings (including DNS; certificates; clustering; network firewall rules; QoS; network interfaces);
• Configuring the Expressway Core dial plan components (including transforms; zones; search rules; pipes & links; regular expressions);

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